WorldFirst

What where the positives?

They have multiple currency accounts

Any negatives?

I have been a customer of World First for 6 monhts now and can say first hand that they offer one of the worst customer service experiences I've ever come across. I highly recommend staying away from WF given the lack of support and follow-up provided by their customer service team. They simply ignore you no matter how many e-mails you send them or how many times you reach via phone call. Other platforms such as WISE or REVOLUT offer a much better customer service with quick resolutions to cases.

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I've had a great experience with World First since I signed up with them. Setting up an account was easy and making transfers between foreign currency accounts has been a breeze.

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I sell private label on Amazon US and I would highly recommend World First to any Amazon Seller. My account manager is in regular contact with me, and is always on hand for advice. The ease of paying my supplier in the US through my World First account is simplicity it's self. Amazon pay $ direct from my sales into my account, and World First exchange rate is extremely competitive when converting back to £s then moving the money into my UK bank account.

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A great service with friendly staff and an easy to set-up & use website. We set up our account to help us save money when receiving payments from foreign platform websites and it has already saved us a substantial amount of money.

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I will be honest and say that I did not think that a service such as this would be of any use to us. As a seller using Amazon across Europe we were reasonably happy with the fees that we were paying when converting Euro payments back into the good old Pound. After World First contacted us, and we went through the figures, we realised that we could make a small percentage more on each international transaction at no cost to us. Sign up and set up was easy and straightforward. Transferring of money to your UK bank is just as easy. There is no long term contract and, if you transfer the minimum amount, no fees. You can even save / make more money if you can afford to wait for the exchange rate to be more favourable. If you are a small seller across Amazon European marketplaces, you may make a few more quid. The more you sell, in our experience, the more you will make.

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I've been using WorldFirst for a number of years now for my online business. WorldFirst accepts all major currencies, which not only allows me to transfer these funds back to my own local bank accounts, (where ever they are held in the world) but to also make direct transfers to my suppliers in their own local currencies. This is very important to me, as it reduces the amount of times I need to transfer international funds which of course, saves on the losses on the exchange rates and fees compared to using my bank. WorldFirst now has their own website. I can conveniently login to my account at any time of the day from anywhere in the world to attend to my finances. I can easily see what my balances are in each currency, I can produce easy to understand statements for my own records and of course make funds transfers whenever is convenient to me. WorldFirst informs me at the time exactly what a transfer is going to cost, what the exchange rate will be and when exactly the payment will be processed and then received by either myself or my suppliers. I must also praise the staff at WorldFirst. The staff are extremely helpful and very quick with their responses. Questions are answered and dealt with very quickly and this includes contacting them by email. This is quite the opposite my bank, where I'm placed on hold when I call or don't receive an answer for 72 hours if I contact them via email. Overall I thoroughly recommend WorldFirst to anyone that needs to make international funds transfers for their business, whether it be sending or receiving. Great exchange rates, low fees, with fast and excellent customer service when needed.

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I found the account opening process very quick and efficient. Once I was set up the steps to create a regular payment from my EUR account to my GBP account were very straightforward. I also made enquiries to open a USD account as I was receiving interest in the US. The service I received from World First was first class and my new USD account was opened the very same day. Finally, the interest rates are actually lower than that of Amazon when converting balances to GBP which is an added bonus. I am very happy with the service received from World First.

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I needed to accept Euros but the bank had to be in the Euro Zone (Not UK) World First set up a bank in Germany and then I could transfer money back to my UK bank.

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The service provided by World First is top class. They do not offer the best rates in the market but you get what you pay for in this world.

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Ideal for transferring money from Amazon.it and Amazon.es into your UK bank account. Transfers usually take a day only, so far I've not had any problems whatsoever.

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I set up our World First accounts to accept payments on Amazon's worldwide marketplaces. They give a better exchange rate than Amazon and have always been great in getting back to me. The only downside is the delay introduced in getting money from our Amazon account because of the time it takes to arrive in these accounts. That said I don't think World First can do much about this. Overall a great service and one I plan to continue using in the future.

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Once set up - which took a little while due to money laundering regulations, I have found World First very easy to use. Transfers are done in minutes and payments rapid, the exchange rate maps closely what I would get from my bank, but without all the charges having multiple current accounts would incur. A first rate partner to on-line sellers.

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As a business in the US, it's not always easy to conduct financial transactions with European buyers. World First makes it easy to collects funds at little or not cost. Their website is easy to navigate and transfers are made within 24 hours of initiating. Whenever I have a question, I get a personal response within a day. We've been working with WorldFirst for years and hope to continue to do so for years to come!

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Highly recommended. We are a micro internet business who can access competitive exchange rates, improving our margins, and providing access to markets that would otherwise be unavailable to us. It is a pleasure to deal with real people, and yes they do answer the phone within three rings, with a personal response and are genuinely interested in your business and how they can help you improve it. When there was a query on my account, it was rectified efficiently and I was notified immediately. This is a company that values your business and does not send your call to an offshore call centre for handling. I have no hesitation in recommending their services.

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I have been using World First for nearly a year now and I have had nothing but great service from them since day 1. Right out of the gate they were head and shoulders above everyone else I had been dealing with up to that point. I wish I'd found them sooner. The account set up was easy, I get awesome rates of exchange (better than the banks) and my transactions are completed in record time. I've recommended heaps of people to World First. They have the best people and the best service by far. Regards, Aaron.

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As a non-US citizen I started out selling products on Amazon.com last year. Banking issues proved to be a real nightmare if you weren't in the US to open a bank account. When the only option I had for receiving funds from the US, was pulled from underneath me, I was in dire straits. Fortunately I stumbled upon Worldfirst and from the onset, dealing with them was an absolute pleasure. Quick responses from their consultants and my account was set up in no time. I've been trading funds effortlessly (Amazon to WF and from WF to my account in my home country) for the past 8 months. Sytems and online operation extremely simple and user-friendly. Pleasure dealing with you guys! William Eckard

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I began to work with WorldFirst when we decided to start selling in Amazon Canada. The process of opening an account in CAD was easy and fast and it allowed us to commence our business over there immediately. With the time we have faced important advancements with regards to IT. What we initially did on a manual basis (via email), such as asking for the funds to be transferred to our local bank has evolved to an automatic process as we are able to book our wire transfers through your website. We have opened a couple more accounts in GBP and USD and the process kept on being fast and efficient. The rate at which WorldFirst is booking me allows me to save a 1.5% of our turnover compared to the rate Amazon will be booking by sending our funds directly to our EUR account. We are very satisfied with the services provided by WorldFirst so we will definitely keep on working with you.

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I have been associated with World First for last five years and mantain five different currency accounts with them. Competitive pricing and timely funds transfer are few of the remarkable qualities i have utilized.

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I use World First to collect the Euro proceeds from my Amazon European marketplace online sales - that's for sales in France, Spain, Italy & Germany. It works just fine. The Euros collect in the World First account, and then periodically I transfer them to my business bank account. It's easy and the rate of exchange is good, so I'd recommend them.

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When World First approached me stating that they could save me lots of money, the obvious question sprang to mind How Can World First Save You Money? * Set agreement of percentage above spot rate. * No Transfer Fees * Bank Accounts in the Currency of the Country * Ease to use online portal In simple terms we have calculated of savings with World First over Amazon of approximately £10,000 per year! That my friends is worth investigating, believe me they delivered on every one of their promises! Nigel Director GamesQuest