Product Details
Veeqo is a web-based application for omnichannel retailers to manage orders, inventory, shipping, and returns from one platform.
It pulls orders and syncs inventory in real-time across a variety of eCommerce platforms, marketplaces, and POS in-store systems. Retailers can then print shipping labels in bulk using any of 17+ carrier integrations while optimizing fulfillment speed and accuracy via Veeqo’s digital picking capabilities and in-app warehouse management system.
| Platform | SaaS (Cloud Web App) iOS App |
| Customers Supported | United States United Kingdom Australia Canada Germany Ireland New Zealand |
Pricing & Trial
| Price Range |
| From $195 per month for up to 500 orders. |
Trial Length: 14 days
Integrations & Compatibility
| Details | Integrations |
|---|---|
| Amazon Sites | All Amazon Websites |
| eBay Sites | All eBay Websites |
| Alternative Marketplaces | Cdiscount.com Etsy notonthehighstreet PriceMinister Rakuten.com |
| Shipping & Fulfillment | Asendia Australia Post Deutsche Post DHL DPD DX Group Endicia FBA FedEx Hermes Interlink Express Royal Mail UKMail UPS USPS Yodel |
| Carts, Payment & POS | Authorize.Net BigCommerce Magento OpenCart PayPal sage pay Shopify Shopify POS Vend WooCommerce |
| Other Integrations | QuickBooks Xero |
User rating
Features
Support
Ease of Use
KuldeepManak
Poor Service, Overpriced, Extremely bad software
What where the positives?
N/A
Any negatives?
N/A
Summary
I was promised a lot of the features were available in Veeqo and was constantly told it was suited to my needs. The free trial is pointless as you cannot even use many of the features. During sign up the staff member told me I can pay in one go and would get a discount (no mention of any contract). They confirmed I could cancel within 30 days and get a full refund if I wasn't happy. Coincidently this has now been removed from their website. Upon signing up I found several flaws in the software. They also did not have many of the features which they said they did have. Upon contacting Veeqo I was told that these features are not available and would be implemented soon and they had no idea why the initial staff member had advised me these features were available. I wanted it to print invoices and courier labels by sku and for it to display the product sku in the shipping console so I could manually enter the weights and dimensions. Currently all it displays is the buyers name which is pointless. None of this was available. I called to cancel and the staff member said that it was fine as new customers can cancel within 30 days and get a full refund, I had only signed up 2 days earlier. However I was contacted by the CEO, Matt Warren, who said they couldn't refund me as I had paid for the whole year and had automatically entered into a contract. I had told him that I did not sign any contract and your colleagues confirmed that I could cancel within 30 days. I was not told I was committing to a years contract and I was misled. However the ceo's manner in dealing with customers is terrible. The ceo then chose to avoid me for several weeks despite me contacting Veeqo staff every single day. I then decided to open a chargeback claim with my bank after which miraculously Veeqo decided to refund me the full amount. I would not use this company or recommend them to anyone. They are overpriced and the service is terrible. The platform looks fancy but it cannot do the basics things you want it to. You only have to read the suggestions sections on the veeqo forum to see that they constantly make promises but do not fulfil them. There are a lot of customers complaining there and this is how they attract new customers, by misleading them! Their reviews online aren't that great either. I have now moved to OrderHub who charge a fraction of what these con artists charge and the service is amazing. Their software does what Veeqo promises and much more. I would give Veeqo stars in negative if I could for what they have put me through.
User rating
Features
Support
Ease of Use
JimmyShankar
a life saver!!
What where the positives?
N/A
Any negatives?
N/A
Summary
I had tried Linnworks, Channel Grabber and Trade Gecko. Found Veeqo in May 2016!! Saving me and the team about 90 mins per day. I am quite normal, Royal Mail, Amazon and Shopify. The support is amazing from the Ben and the team. Big fans!! If I could give more than 5 stars I would.
User rating
Features
Support
Ease of Use
dave667
One of the BEST decisions we've ever made
What where the positives?
N/A
Any negatives?
N/A
Summary
We looked at a few different solutions to integrate our multiple sales platforms as we found managing our 3 eBay shops, Amazon Store, and our WooCommerce and Magento websites was just taking up so much of our time. VEEQO solves all our problems and allows us to handle all of our order quickly and easily from one place and the updates all the sales channels straight away. We only use about half of what VEEQO can do at the moment (we haven't integrated it with Royal Mail yet as we are running our franking stock down), and it already saves us several hours every day. Like any solution like this, there will always be an occasional problem that crops us, but the VEEQO support is absolutely awesome. Problems are resolved quickly and you're kept up to date with progress which reassures you that you're being looked after by an excellent customer service team. I would definitely recommend VEEQO to anyone with multiple sales channels, and to be honest, even if you only have ONE sales channel, processing order on VEEQO is probably easier than the way you're doing it now!