Product Labs

Product Labs Logo
Product Labs Logo

Service Details

Product Labs offers a wide range of ecommerce management and consulting services, including full marketplace management, listing optimization, customer service, price and promotion management, ad campaign management, brand control, international selling and more.

Pricing & Trial

Price Range
Contact the supplier for a quote.

Integrations & Compatibility

DetailsIntegrations
Amazon SitesAll Amazon Websites
eBay SitesAll eBay Websites
Carts, Payment & POSShopify

User reviews

User rating

Features

Support

Ease of Use

Dissapointed Customer

Dissapointed Customer

2023-11-04 00:27:29

Terrible service, plus overcharging. Avoid at all cost

What where the positives?

No positives

Any negatives?

They promised to complete a project in two weeks which ended up being many months. They made so many mistakes along the way that it felt like this was the first time they attempted to work with an Amazon store. The owner admitted they made mistakes and he agreed to void my invoice. Just a year after I ended my contract with them they sent a collection agency to collect the fees that they said they voided because of their mistakes. It is impossible to reach anybody on the phone with the company or the person I worked with. Very disappointing and dishonest way to deal with a customer. Big promises on their website, but terrible service.

Summary

They promised to complete a project in two weeks which ended up being many months. They made so many mistakes along the way that it felt like this was the first time they attempted to work with an Amazon store. The owner admitted they made mistakes and he agreed to void my invoice. Just a year after I ended my contract with them they sent a collection agency to collect the fees that they said they voided because of their mistakes. It is impossible to reach anybody on the phone with the company or the person I worked with. Very disappointing and dishonest way to deal with a customer. Big promises on their website, but terrible service. I recommend to absolutely avoid this company.

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