Service Details
Hipshipper is an international shipping solution for U.S.-based marketplace sellers. Fully-tracked shipping to more than 150 countries, including free insurance and free international returns.
Sellers can add a fixed price factor to the shipping cost (flat or percentage) as a net profit.
| Platform | SaaS (Cloud Web App) |
| Customers Supported | United States |
Pricing & Trial
| Price Range |
| Hipshipper is free for sellers. A fee is included in the shipping cost, paid by the buyer. |
Integrations & Compatibility
| Details | Integrations |
|---|---|
| eBay Sites | eBay.com |
User rating
Features
Support
Ease of Use
asirubin86
GIFT
What where the positives?
N/A
Any negatives?
N/A
Summary
They allow consolidation of packages to their center in NY! Just that saves me a lot of money compared to when I had to ship every item separately to eBay. They offer free returns, that’s the best of all. These are all things that GSP doesn’t offer. Their service folks are actually helpful and nice. I sell more to international customers than I did when using GSP, probably because Hipshipper doesn’t pre-charge customs and duties so my prices now are really competitive on eBay. 😀
User rating
Features
Support
Ease of Use
amitifd
Shipping solution by Hipshipper review
What where the positives?
N/A
Any negatives?
N/A
Summary
Hipshipper is reliable and safe. My packages are shipped without any problems. If I need something their support is really good. Their online dashboard is convenient. Recently they added tracking number for buyers I need to deal less with customer support! My favorite feature is that I can add a “handling fee” to every order. It’s not really handling fee, but just Hipshipper lets you make a little profit from the shipping. You decide how much you want to add. Free returns is also great. Before it was really stressful with the returns thing because every return shipping made me lose money. I actually worry less about my business since I’m making a profit on every order no matter what.
User rating
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Ease of Use
Sunny
Excellent solution for International shipping for eBay store
What where the positives?
N/A
Any negatives?
N/A
Summary
I really recommend eBay sellers that are using GSP to switch to Hipshipper. They have better shipping rates than eBay, which really was a surprise for me. They allow consolidation of packages to their center in NY! Just that saves me a lot of money compared to when I had to ship every item separately to eBay. They offer free returns, that’s the best of all. These are all things that GSP doesn’t offer. Their service folks are actually helpful and nice. I sell more to international customers than I did when using GSP, probably because Hipshipper doesn’t pre-charge customs and duties so my prices now are really competitive on eBay.
User rating
Features
Support
Ease of Use
OksanaV
Great Service!
What where the positives?
N/A
Any negatives?
N/A
Summary
Hipshipper is great because of three things: one, my international sales increased after I switched from GSP. The fact that Hipshipper doesn’t pre-charge customs made a huge different because all my items now seem much more competitively priced. Two, their support team is really strong, they go out of their way to resolve tickets. Whether the issue is with the customer or even sometimes eBay they are very supportive and actually generous too. When a customer in Germany started complaining about the items they simply refunded her and paid for the return shipping. Number three is that it doesn’t cost anything.
User rating
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Ease of Use
oribarak500
Excellent international shipping service
What where the positives?
N/A
Any negatives?
N/A
Summary
What was good about this service is that I trust them with shipping my orders and that’s really important for me as an online seller because if there’s a problem and the customer complain it will hurt my ratings and that is really bad. I checked around before I signed up and they had positive reviews. It was also easy to connect my eBay store and update the shipping tables and also easy to use their system. I don’t need to talk to customers a lot because Hipshipper support does that or they at least tell me what to say after they checked. Now there’s tracking number for customers which is really great and I get much less questions from customers.
User rating
Features
Support
Ease of Use
johnny_
International shipping with no risk
What where the positives?
What was good about this service is that it’s free for sellers, so I didn’t feel like I’m taking a risk when I signed up. It got better from there. It’s easy to integrate with your eBay store and once you do, you just start selling internationally just like that without making any changes to your business.
Any negatives?
Nope , great app and great service , I wanted to connect my Etsy store as well but they told me it is still in beta 🙁
Summary
their support team is really strong , they go our of their way to resolve tickets.