Service Details
Despatch Bay is a UK shipping consolidator providing tailored volume-based pricing for services from multiple parcel carriers.
Despatch Bay supports over 60 services from five couriers to over 250 destinations. Support calls are answered within 15 seconds. PayPal and all major credit cards are accepted.
| Platform | SaaS (Cloud Web App) API |
| Customers Supported | United Kingdom |
Pricing & Trial
| Price Range |
| No registration or account charges. Pay for postage only. |
Integrations & Compatibility
| details | integrations |
|---|---|
| Amazon Sites | Amazon.co.uk |
| eBay Sites | eBay.co.uk |
| Alternative Marketplaces | Etsy |
| Multichannel Software | Linnworks |
| Shipping & Fulfillment | DHL DX Group Parcelforce Royal Mail Yodel |
| Carts, Payment & POS | Magento Shopify |
User rating
Features
Support
Ease of Use
Dizzy Holmes
Dizzy Holmes
What where the positives?
All looked until a problem arose
Any negatives?
Sadly this company let us down on two deliveries leaving us over £1200 down and received no help from them. We shipped two parcels to Holland, one in August and one in September and kept regular track of them. They both entered customs a week apart and haven't moved since. We have been waiting for over 5 months now and have been very stressful. Every time you ask for an update, all you get is a statement saying we should of filled in a claims form within three weeks for a lost parcel. We didn't do this as the parcels weren't lost as we knew where they were. We have now taken legal advice as there three week rule doesn't stand up as you have your statutory rights up to six years.
Summary
Avoided as customer services are bad. Reply is standard text read from a manual