Product Details
ChannelMAX provides a web-based algorithmic repricing solution. ChannelMAX is a member of the Amazon Marketplace Developer Council.
| Platform | SaaS (Cloud Web App) |
Pricing & Trial
| Price Range |
| Management solution from $34.99 minimum per month for 500 SKUs. |
Trial Length: 30 days
Integrations & Compatibility
| Details | Integrations |
|---|---|
| Amazon Sites | Amazon.com Amazon.co.uk Amazon.ca Amazon.co.jp Amazon.de Amazon.fr |
| eBay Sites | eBay.com eBay.co.uk eBay.com.au eBay Motors eBay.ca eBay.de eBay.es eBay.fr eBay.it |
| Alternative Marketplaces | Abebooks.com Half Overstock Shopping Rakuten.com |
| Shipping & Fulfillment | DHL Endicia FedEx UPS USPS |
| Advertising & Marketing | Google Shopping Ads |
User rating
Features
Support
Ease of Use
Rob
My Trusted Companion for Over 15 Years of Amazon Selling
What where the positives?
The software's repricing capabilities are unparalleled, allowing me to dynamically adjust my prices based on real-time market conditions, competitor pricing, and Amazon's Buy Box criteria. This intelligent repricing strategy has not only helped me stay competitive but has also boosted my sales and profitability significantly.
Any negatives?
N/A
Summary
As a seasoned Amazon seller with over 15 years of experience, I can confidently say that ChannelMax has been my trusted companion throughout my e-commerce journey. This repricing software has consistently exceeded my expectations and played a pivotal role in maximizing my success on the Amazon platform.
User rating
Features
Support
Ease of Use
Barbara Seibert
Great repricer and super customer service
What where the positives?
Easy to use, has live chat that answers questions quickly, does what a repricer should do, good reports, inexpensive, free trial.
Any negatives?
Some features are not intuitive, but live chat answers in less than a minute so not a problem.
Summary
We have used almost all the repricers out there. This is by far our favorite. Highly recommend. Don't let the low price fool you. This is a robust repricer that does the job.
User rating
Features
Support
Ease of Use
Repricing Afficionado
ChannelMAX is the best in the business. I've tried 5 repricing softwares, ChannelMAX beats them all!
What where the positives?
1. Pricing is very fair. They charge less per month and provide a superior service in nearly all regards than other repricing softwares. 2. Repricing speed is FAST. ChannelMAX is the fastest in the business. They reprice several times faster than repricing frequencies we experienced at competitors. 3. Most customizable repricing software out there. 4. ChannelMAX support is incredible, fast, and knowledgable.
Any negatives?
Now, that the good has been said about ChannelMAX, let's go over some areas I wish they'd improve on: 1. Knowledge base needs more articles detailing what different repricing rules do (e.g., what exactly enabling "Algorithmic" does, how does "Maximize BBox" logic work, etc.) 2. User interface is archaic and takes time to learn and is not always intuitive 3. Does not integrate automatically with InventoryLab to get my cost information. This was a big issue for me and is why I didn't switch to ChannelMax earlier. I manually upload my cost data from InventoryLab now which turned out to be a good thing, but I don't have enough space to talk about that.
Summary
I have tremendous praise for ChannelMAX. My company does over $4 million a year in sales on Amazon, and having the best repricing software for our business is worth a tremendous amount of money. I have used 5 different repricing softwares over the past 6 years, and I switched to ChannelMAX a year ago and will never go back to the others for many reasons. First and foremost, their pricing is actually fair at $49/month. Other repricing softwares charge at least $300 per month and reprice SLOWER than ChannelMAX, provide way fewer customizations, have inferior support. Second, ChannelMAX is FAST at repricing. They're the fastest in the business. Competitors like BQool, Seller Snap, and Informed all advertise "continuous" or "5 minute" repricing intervals. It's simply not true when I tested them. Competitors take on average of 15 minutes (even though they advertise "continuous" or "5 minute" repricing intervals). ChannelMAX actually reprices every 2-5 minutes. No one else reprices that fast, even though they charge 6x more per month. Third, ChannelMAX is the most customizable repricing software available by an order of magnitude (or more). Customizing your repricing rule is imperative for me to build a competitive advantage for my wholesale business. Fourth, ChannelMAX's customer support is next level. It's the best in the business. Their live chat is available nearly 24/7 and I've never waited more than a minute or two to chat with a knowledgable customer support agent. I chat with their support and request custom features to my repricing rules and they have their development team custom code these requests to my repricing rules at NO CHARGE. Wow! All in all, ChannelMAX is the best in the business. Give it a try, and stick with it for a few months. There is a learning curve, but it is worth it!
User rating
Features
Support
Ease of Use
Tom
Great so far
What where the positives?
Intuitive, useful analytical tools on p/l, fast and competent support.
Any negatives?
none to date (although just 2 weeks in)
Summary
was with teikametrics, this is much better to date and less expensive with better support and analytics.
User rating
Features
Support
Ease of Use
Francois G
Amazing customer support
What where the positives?
From the start the staff at CMAX has been very attentive and keen to help me get familiar and derive the maximum benefit from the software. The software is well laid out with a great dashboard that gives me a feel for the account health at a glance. Increased my sales more than other software I have tried. If there is a tweakable angle you wish you could do, it is quite likely that ChannelMax will help you dig down and squeeze extra profits and protect against loss very effectively.
Any negatives?
I found the software complex and a little overwhelming at first, but I struggle with learning new programs. They've been tirelessly handholding me and I have come back twice now after trying several others, one of which I really like and is used by many book sellers, but CMAX gets more results, as in sales and somehow, winning the buy box more often.
Summary
Very impressed
User rating
Features
Support
Ease of Use
Gokul Krishna
Lot's of Features for reasonable price
What where the positives?
The tool does what it's supposed to do for FBA price matching.
Any negatives?
None
Summary
We are using their service for competitor price matching and FBA Refund. Very happy with the tool's performance overall.
User rating
Features
Support
Ease of Use
Stefan
Better margin after using this and faster then competition.
What where the positives?
How quick wins the buy box, but you need to be competitive. You CAN ACCESS LOTS OF USEFUL INFO ABOUT SALES AND INVENTORY.
Any negatives?
A bit old interface but old means well done:)
Summary
Very happy for the price we pay and delivers fast buy box win and margin.
User rating
Features
Support
Ease of Use
P.L.
Using them for Years
What where the positives?
Great Customer Service! Amazing Repricer! Look No further !
Any negatives?
None
Summary
Channel Max is #1 !!!
User rating
Features
Support
Ease of Use
Erik
Best value repricer
What where the positives?
Once you get a hang of the interface it can do anything the expensive repricers can do. Customer support is very responsive and they even made updates to their File Uploader upon my request so I could upload my batch file straight out of InventoryLab in order to set min/max for all items in a shipment at once instead of editing them one by one
Any negatives?
The interface is like Android compared to Apple -- a little bit of a learning curve but it can do a lot more
Summary
Would recommend
User rating
Features
Support
Ease of Use
Cindy
Been using them for Years
What where the positives?
works and attentive to details
Any negatives?
no
Summary
Great value and service
User rating
Features
Support
Ease of Use
YZ
Amazing
What where the positives?
The software is well designed and we really appreciate the multiple ways to interface with the data i.e. csv upload, ftp. Customer service is amazing, Adam is always there!1
Any negatives?
n/a
Summary
Excellent
User rating
Features
Support
Ease of Use
Caleb
A great service overall!
What where the positives?
Support is wonderful! Probably my biggest positive review there.
Any negatives?
No. Ease of use doesn't have five stars, but support makes up for that.
Summary
Awesome!
User rating
Features
Support
Ease of Use
Ryan D White
Best repricing software ever.
What where the positives?
We have looked everywhere for something that can do what channelmax does. It is helping us make more money and it is easy to use.
Any negatives?
none
Summary
incredible customer service and software that is reliable and effective.
User rating
Features
Support
Ease of Use
Sean
Channel Max is my friend and assistant
What where the positives?
Channel Max took the stress out of me to keep my focus on prices. Competitors change prices every hour, every minute. Channel Max sees everything calmly and responds quickly. We do not dump with him and do not spoil the trade of other honest sellers. But at the same time, we do not allow anyone to bypass us in a dishonest way. Many thanks to the developers and the support team, which quickly answers questions and helps make the necessary settings. With Channel Max's help, my sales are growing steadily and the business continues.
Any negatives?
No.
Summary
Recomend for everybody.
User rating
Features
Support
Ease of Use
BIA
Great repricing tool
What where the positives?
Easy to use and setup. Performs timely repricing without any issues. Amazing customer support
Any negatives?
nothing to report
Summary
Highly recommended tool
User rating
Features
Support
Ease of Use
Hirsch
Using ChannelMax for many years, we are very satisfied
What where the positives?
Works acurate
Any negatives?
No
Summary
Great service
User rating
Features
Support
Ease of Use
David Goldberger
The best out there!
What where the positives?
The system is is very user friendly and customer service is top notch.
Any negatives?
Nothing to report
Summary
We have used channelMax for may years. Recommend to use them for sure!
User rating
Features
Support
Ease of Use
Maximilian Friedle
Comprehensive Tool
What where the positives?
Very fast and engaging support and onboarding on the software. The complexity of the solution and its possibilities makes it less user-friendly, but that is how it works: more options = more complexity. Also very competitive pricing for $30/m for the tier I used.
Any negatives?
For us as small private label seller, the software did not bring advantages, which is mainly due to our business model and structure of competition. Nothing to do with the value this software can bring.
Summary
Great software and support team; Thanks Vincent
User rating
Features
Support
Ease of Use
Maria
Awesome
What where the positives?
so many options to set up the repricing just how I want it
Any negatives?
nope
Summary
love this product! The customer service is also exceptional
User rating
Features
Support
Ease of Use
Sam
fantastic company and repricer I have been using them for many years
What where the positives?
very good repricer, very customizable, and top-notch customer service always available to help,
Any negatives?
not really
Summary
highly rated company
User rating
Features
Support
Ease of Use
John Moore
Best Repricing App Available!
What where the positives?
There are many variables that can be used for repricing and the customer support is excellent. I highly recommend this app!
Any negatives?
None
Summary
We have used ChannelMAX for numerous years and find that this app is fantastic at repricing and an integral part of our business.
User rating
Features
Support
Ease of Use
Brian Smolens
Best value of any I have reviewed
What where the positives?
Great support, extremely responsive company, implemented new features at my request - how often does THAT happen? Cost was definitely the lowest for such a robust system. It has a huge range of features, most of which I don't even use, but it's very easy to use the features I DO need. It has a number of different modules/capabilities and supports a very large number of marketplaces. I don't need these now, but I'm not really paying for them. ChannelMAX is the only system I know of that has Dual Pricing [see Overall].
Any negatives?
None I could detect
Summary
Great software, the best value of any I have reviewed, with a range of capabilities and pricing options. Quite powerful but user-friendly. It now has dual repricing, the only system I am aware of that can do this. Dual repricing reprices against both same and higher condition Used items and also against New items, preventing Used items from inadvertently being higher priced than New, which is actually a common problem. Support is excellent, which is an important consideration now, as support at most software firms is deteriorating.
User rating
Features
Support
Ease of Use
Joey chams
Amazong repricer
What where the positives?
Quick to reprice. Great customer service. Price is amazing! Give it a try and you won’t need to search for another repricer ever again!
Any negatives?
Nope
Summary
Amazing repricer. Thanks Paul and his team!
User rating
Features
Support
Ease of Use
Anthony
Someone is almost always available to help with questions immediately. That is rare these days.
What where the positives?
Full customization, Fast Repricing
Any negatives?
Initial learning curve but once past that, it's smooth sailing
Summary
Repricer can do everything you ask of it and then some. Just have to learn how to use it to it's full potential.
User rating
Features
Support
Ease of Use
Pavel
The Best
What where the positives?
Simple to use and navigate. 24/7 customer support. Instant increase in sales.
Any negatives?
None
Summary
10/10
User rating
Features
Support
Ease of Use
Alexander
BEST REPRICER OUT THERE!
What where the positives?
The BEST algorithmic repricer out there, with amazing customer support. I've tried out many other repricers including the repricers made by the big brands BQool and Profit Protector Pro, and they're nothing as well-engineered as ChannelMax. I'm happy that Vincent and the rest of the customer support team are very supportive and are always free to hop on a call whenever you have any questions or need any help, thank you very much.
Any negatives?
No
Summary
Excellent
User rating
Features
Support
Ease of Use
M Liederman
The best repricer out there
What where the positives?
The most options of any repricer out there. And it works! Support tickets are answered in a timely manner.
Any negatives?
None really. So many options can sometimes be a challenge figuring out. But they help you along the way. So no negatives.
Summary
We tried many different repricers. ChannelMax is #1
User rating
Features
Support
Ease of Use
Shraga Bender
Very Happy with the Service!
What where the positives?
its great it works and they are easy to reach and speak with and Priced very Reasonable.
Any negatives?
using them for Several years they are always Improving
Summary
Just does the job well !
User rating
Features
Support
Ease of Use
John W
Best cost effective continuous repricer
What where the positives?
Contiuous repricing A bunch of data and reports for people who like to analyze data. Additionally, data is not overwhelming for people who are not data geeks
Any negatives?
Interface takes a little time to get used to.
Summary
Very good product which will make sure you are not unknowingly leaving money on the table by keeping your prices static.
User rating
Features
Support
Ease of Use
Joseph Lee
Best Repricer thus far
What where the positives?
Most comprehensive solution. Unlike some repricers, this repricer is able to ensure that your used item prices are below new items prices. This matters in thin markets where used competition is low/nill.
Any negatives?
If you have a large inventory, "instant" repricing is not quite possible although it is within minutes.
Summary
The best one we tried yet. Great support too especially Vincent. Free Training was very helpful
User rating
Features
Support
Ease of Use
A.M
Best and Complex Repricer
What where the positives?
If you are looking for the best multichannel repricing and inventory management software period, give CMAX a try, you will not be disappointed! Thank you CMAX!
Any negatives?
No
Summary
Very good
User rating
Features
Support
Ease of Use
Yen Chen
Well designed product, Best Support with cheap price
What where the positives?
1. The support are Amazing, especially Ash. They are not only response fast with good manner but also give you great explanations and suggestions. 2. Well and detail designed product, contains 97% of the features I expected. 3. The price is really fair compare with the support and product they offer.
Any negatives?
Since it contains many feature, for first time setup, really need to be patient read through all the repricing rules. Slightly takes time at start.
Summary
I believe there's a potential that this software could also replace inventory management software after some more development.
User rating
Features
Support
Ease of Use
Jason Wright
Amazon Refunds Made Easy
What where the positives?
These guys are detailed and aggressive. They know what they are doing and made it easy on us.
Any negatives?
No dashboard access to review results, but I can see the results in dollars, which is most important.
Summary
These guys are assets to any Amazon seller.
User rating
Features
Support
Ease of Use
Dennis Pullaro
Very effective, easy set-up
What where the positives?
Response to competitor price changes, keeping up with inventory changes, sales and inventory statistical information summaries
Any negatives?
Support could be quicker sometimes but better than most.
Summary
Very good overall and pricing is reasonable.
User rating
Features
Support
Ease of Use
Rock Collection
Brilliant
What where the positives?
N/A
Any negatives?
N/A
Summary
We joined Channelmax as they offer a much more flexible and ambitious integration with Amazon Services (Using both MWS and AWS / SQS integration). The integration process is much more in depth but allows a greater control over prices on our listings. We have since grown from strength to strength with the Channelmax team. The support is fast and responsive, the guys know their stuff and with Paul on hand to deal with complex issues, unique approaches and open to general discussion regarding growth; you’d be silly not to consider this company. Let alone the fact they are one of the cheapest / highest functioning repricers on the market. Brilliant company, highly recommend. Rock Collection
User rating
Features
Support
Ease of Use
itgwholesale
Paul is SIMPLY the best! ChannelMax is BETTER THOUGH!
What where the positives?
N/A
Any negatives?
N/A
Summary
Simply amazing. Kind, courteous, easy to use when implemented. Not a bad thing to say about this program. Have been using it for 3 years and business has grown ten-fold. Not unnecessarily expensive like other programs such as channeladvisor. Use this if you are serious about your business and selling online!
User rating
Features
Support
Ease of Use
Michael_B
Best thing since opening up our Amazon account!
What where the positives?
N/A
Any negatives?
N/A
Summary
ChannelMAX is hands down the best repricing and ecommerce solution software on the market. It has over 50 different repricing rules and sets and even allows further custom formula repricing. In addition to its amazing repricer (which runs ever 15 mins), CMAX has functionality that other repricing software either doesn't have at all (Most repricers) , or has but doesn't work well (SolidCommerce), or advertise that they do but actually do not (ChannelAdvisor). These include: - Supports multiple rule sets for repricing for AMAZON FBA, AMAZON FBM, BUY.com, and soon eBay. Chose a default formula for all or some of your items, or choose multiple custom formulas for all or some of your products (ie, DEFAULT for 20 SKUS, CUSTOM1 for 40 other SKUS) - 1 to 1 Multichannel Inventory management: Also includes allocation buffers so you can have more or less of an item on a particular channel advertised for sale. - FBA inventory management across multiple channels: Offer your live FBA inventory on eBay, BUY.com, and even your own feed. - Auto FBA Multichannel fulfillment: Orders for your FBA items on eBay and BUY.com are instantly converted to FBA MCF orders by CMAX. CMAX also auto imports tracking numbers back to the channel for you. No need to import orders yourself or export and import tracking numbers yourself. CMAX does it all! -Hourly Amazon/BUY.com repricing reports: Includes BUYBOX price, reg prices, qty, feedback, and shipping costs of up to 30 competitors per item! -Repricing report also includes, TITLE, ASIN, UPC, MPN, and BRAND of items you offer on AMAZON In addition, CMAX also supports all of these features with old style Amazon Marketplace accounts, and the new style Amazon Seller Central Account. This is a pretty big deal for those business that have already been established on Amazon and are not willing to restart their account and feedback. The other big name in repricing "ChannelAdvisor", does NOT support AMZ Marketplace accounts, new accounts only. These services have drastically changed our company and allowed us to have our eBay, BUY.com, and Amazon offerings all in one place. Best of all the customer service is superb, I have never developed a relationship with a customer service member like I have with Paul at CMAX. Paul has always been there when we needed help, and has even helped us create new solutions for us and for CMAX that has allowed us to grow our company in directions that we never thought possible. I have tried other services, including the great and powerful ChannelAdvisor and have been constantly disappointed with there functionality and level of service, not to mention cost. CMAX is also priced much better than those big name services, saving us thousands a month compared to other inferior services. Lastly, I would admit that the interface is not the best or user friendly, but once you learn all of its inner workings it becomes second nature and you will begin to appreciate the level of diversity and options that CMAX has. The CMAX Dev's are not the best graphics designers but they are the best at repricing and multichannel software development. If you are looking for the best multichannel repricing and inventory management software period, give CMAX a try, you will not be disappointed! Been with them for 3 years now, and they are for keeps! Thank you CMAX and thank you Paul!
User rating
Features
Support
Ease of Use
auvinetuk
No help at all
What where the positives?
N/A
Any negatives?
N/A
Summary
Extremely disappointing. It looks like the software we need. We would like to manage inventory and reprice it in the different Amazon channels including duplicated listems of the same item . Unfortunately, there is no help at all from Paul. Two months ago we contacted him and he replied that he would get back to us soon. A new attempt one weeks later was replied in a confusing way stating that he could only do repricing. Another week passed and finally he got in touch and opened the ChannelMax account for Amazon.co.uk (very helpful and efficient in this) and we started preparing the files to upload. When we did this, we realized that using the software, we could do also the inventory management and using the "widgets" control the various listings of an item. We asked for further instructions and help and Paul simply disappeared. We asked to open the ChannelMax accounts for other channels and do at least the repricing as we had left Fillz.com and we were without a repricer, but we got no answer at all. When we begged for assistance, he said he would call April 1. Still nothing. He does not answer emails, phone calls or accept skype messages. It seems that it is a very good software and if you make the right guesses and can use it without any help might be wonderful, but if you need help then...
User rating
Features
Support
Ease of Use
deadseabeauty
NO WORDS...SIMPLY AMAZING!!!!!
What where the positives?
N/A
Any negatives?
N/A
Summary
Channelmax enables you to reprice your inventory with a stunning variety of options. You are in control, the repricing options are endless. ChannelMax is a program we cannot live or do business without. It has saved our company time,money, and energy. We researched numerous repricing programs,and this one is by far the best. *Great customer service,Paul answers emails within minutes and helps with initial setup. *Easy to use after initial setup. *Stunning Capabilities countless options and tools to help you set up. *Fantastic Reliability-repricer does the job the way YOU set it up,no issues. *Great,flexible price options. Very low price for the amount of tools available. *Hassle free. *Easy to input products in, Very user-friendly interface. *If you have any questions, Paul is always there to help. ChannelMax gets a A+++ from our company. If you need a repricer, this program will meet and exceed your every need. It has exceeded ours and we cannot live without this program. Simply the best!
User rating
Features
Support
Ease of Use
LoganLogan
Great Channel Max & Super Paul
What where the positives?
N/A
Any negatives?
N/A
Summary
I like it very much and will refer to my friends
User rating
Features
Support
Ease of Use
Laing
Best Re-Pricer Out There!
What where the positives?
N/A
Any negatives?
N/A
Summary
I give a 5-star rating to ChannelMAX. I have been using them for a few years now. I researched a few re-pricing websites, and ChannelMAX caught our eye. Their system is very easy to use. I have had many questions over the years, and Paul has always been there to guide me and give perfect advice. Besides being easy to use, it has changed our business completely. We are now more competitive with our pricing, and this has brought our business to a whole new level. Paul also goes beyond the call of duty by providing information to save time on our end. We needed about 4,000 UPC codes, and Paul was able to provide this information to us in minutes, without being asked. He had the foresight to know that this would have taken hours and hours for us to complete manually. If you are not sure what re-pricing company to use, give ChannelMAX a try, I guarantee you will not be disappointed!
User rating
Features
Support
Ease of Use
A A
Bugs
What where the positives?
N/A
Any negatives?
N/A
Summary
Could not set it up... interface is complicated, not rational, and no documentation... I tried to get Paul to help and after 3 weeks of so slow response and going no where, I decided to call it a quit... also seller on Amazon forums complain of bugs and downtime, I saw got some minor bugs but I did not have a chance to test it in action..
User rating
Features
Support
Ease of Use
neuro
No longer taking New Ebay sellers
What where the positives?
N/A
Any negatives?
N/A
Summary
After tring to register I found in the forum the following message which suggests that ChannelMax is A. No longer taking on New Ebay Sellers B. No longer Free Notice posted on 16th September 2008 reads ... "We are not taking any new EBay sellers at this point " "But if you are looking for an integrated solution with EBay Order Management and EBay Listing (a paid subscription), you are welcome !! " Ref : http://channelmax.info/forum/index.php?PHPSESSID=0d86bdf2150b9f652bee1cd6e851a69d&topic=116.0
User rating
Features
Support
Ease of Use
gameinfinity
Absolutely the best out there for the price
What where the positives?
N/A
Any negatives?
N/A
Summary
I have been selling on ebay for 5 years and the experience with channelmax is so far the best. It takes a little while to set everything up but once you are there, everything is automatic. Paul stands behind his product and whenever you have a issue, he solves it quickly. The pricing structure is very reasonable. Channelmax charges a small portion from the relisting credit you get from ebay. If you don't relist or your relisting credit is very small (10), you pay nothing! I was able to save over $1000 ebay fees from relisting credit using channelmax. I would highly recommend channelmax to anybody who is looking for a comprehensive auction management solutions. Give Channelmax a try, you won't be dissapointed!
User rating
Features
Support
Ease of Use
illek
Absolutely STUNNING capability for the price!
What where the positives?
N/A
Any negatives?
N/A
Summary
It takes awhile to get "into" Channelmax as it is a very comprehensive system. But once there, you will find a complete system for managing your ebay business. It does everything, inventory, listings, templates, email, invoicing, etc... I got frustrated on several occasions becuase it is a bit overwhelming and the documentation is skimpy. But with the excellent support from Paul, you get over the bumps very quickly. I highly recommend you give it a try. I am a Platinum Powerseller and I have tried almost all the AMS's out there. I can honestly say that Channelmax is the only one I have used that did not disappoint me in some way.