Product Details
An All-In-One Multi Channel Management System that serves for sellers, re-sellers and brands globally. BaseLinker supports better service in Product Management, Listing Management, Order Management, Picking & Packing, Invoicing and Automating Workflows. On top of all that, they offers integration capabilities with more that 700 popular products.
Pricing & Trial
| Price Range |
| Starting from 9 $ per Month and goes as high as 119$ per month |
| Trial Length: 14 days |
Integrations & Compatibility
| details | integrations |
|---|---|
| Amazon Sites | All Sites |
| eBay Sites | All Sites |
| Other Marketplaces | Etsy CDiscount Allegro Kaufland And More |
| Shipping & Fulfilment | UPS FedEx RoyalMail DHL And More |
User rating
Features
Support
Ease of Use
Robert
Another ecommerce platform that promotes tons of integration and none of them practical.
What where the positives?
Did not find anything positive yet
Any negatives?
Baselinker promotes 24/7 customer support. In real word they only work business hours. Responses are not so quick and very passive most of the time. In my opinion they don't bother.
Summary
I don't recommend their service. Considering the attitude of the customer service it is not reliable system. Don't waste your time.
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Ease of Use
Nic
NOTHING good with the help of baselinker, only nerves, stress and lost money
What where the positives?
NOTHING good with the help of baselinker, only nerves, stress and lost money
Any negatives?
NOTHING good with the help of baselinker, only nerves, stress and lost money
Summary
I have had problems for 1 year with the listing of 500 products and even now, after all this time, the problem of listing 500 products imported from emag in baseliker and associated afterwards for the synchronization of prices and stocks could not be solved. I have to change something every day to the products in baselinker to make the listing and even after the multiple interventions of several operators from the baselinker team, this has not been successful until now after several reimports and changes to the products sent one after the other and which they said were not even resolved 50% of them are not synchronized. For this reason, I gave up on a project with 80,000 products, even though I paid between 100 and 150 euros per month, just because I had the products in baselinker at their suggestion, even though there were only 10 listed in the marketplaces 20 products, I was paying 150 euros monthly. What kind of integrator are you if you are not able to list in a year 500 products that have been imported into baselinker? If you are not able to return my money back And I wrote to you I don't know how many times that I want to talk to someone from your management to explain these problems to them, why can't I talk to someone there? Maybe tomorrow when I file a complaint with the opc that I paid and even after 1 year I still haven't solved these problems even though I'm up to date with the payment, maybe something will be solved
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Maria
BaseLinker is the way to go!
What where the positives?
Great software for selling on multiple platforms that does the job of 10 people! Saved us a lot of time and helped to support our business operations. Automation is something that we needed for a long time - it takes away the manual work of order management and order processing. Pick & Pack Assistant has been a true lifesaver in the busier months.
Any negatives?
No! I would not hesitate to recommend Baselinker.
Summary
All-in-one tool that quickly became vital for our online business.
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Adam
Tool that saves time
What where the positives?
All useful integrations in one place. We connected all necessary marketplaces (Amazon, eBay, Etsy, Onbuy) with Woocommerce store so we list product offers quickly directly from the store. Order processing is fully automated thanks to automatic actions, as well as invoice and labels generating. We have also automated the process of sending parcels - we send them in bulk by various couriers integrated in BaseLinker.
Any negatives?
Nope. It was good choice after testing many other apps.
Summary
We don't want to return to times without that tool. Saves time and money, so we can focus more on our offer.
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Ease of Use
Anna
Must have in every e-commerce business
What where the positives?
Reliable and flexible. We I really love is their module for automating workfows - it is super flexuble - I can set-up everything the way I wanted.
Any negatives?
It is not that easy to set-up - took us few days to have everything set-up properly. Good thing it was easy to get started with the basisc like connecting marketplaces, eshop etc. so we could use it right away but took us some more time to understand the whole spectrum of things we can do with the tool.
Summary
For our e-commerce company after almost 3 years of using Baselinker, it is the most important tool. Basically it's the hear of our business that we use for processing, completing and managing orders. We have integrated all our shops, marketplaces, invoicing, SMS and after order communication in one place, with full automation of the process and full customization.